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Answered

(RESOLVED) not able to login via facebook now

  • December 12, 2024
  • 5 replies
  • 1044 views

I have my strava setup with my Facebook login. Now not able to login . Please assist. Getting this issue. I have an active subscription too. 

 

Best answer by Jane

Thanks to all who have posted here. For anyone still experiencing this issue, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

 

This topic has been closed for replies.

5 replies

Marya
Community Manager
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  • Community Manager
  • December 13, 2024

Hi ​@Archana,

 

Thanks for writing in. We are aware of this issue and are working on solving it as quickly as possible. We will update this post with any updates that we get. We appreciate your patience.

 

Best,

Marya


Marya
Community Manager
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  • Community Manager
  • December 13, 2024

Hi ​@Archana,

We’ve received word that this should now be fixed. Please try logging in again and let us know if the issue still persists. Thanks!


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  • Hub Starter
  • December 26, 2024

Hi!

Today I logged out of my account in the app and when trying to logging in again with Facebook its not working.

 

It says “Loading...”, then white screen and nothing happen…

 

Need help!

 

 


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  • Hub Starter
  • February 16, 2025

Hi, I’m still experiencing this issue - I try to log in with Facebook but it brings me straight back to the login page once I click “continue as [name]”.


Jane
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  • Strava Alumni
  • Answer
  • February 18, 2025

Thanks to all who have posted here. For anyone still experiencing this issue, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process