My saved routes are now showing on iOs. See photo below.

My saved routes are now showing on iOs. See photo below.
Could do with some support on this
Hi
Thanks for your post and sorry to see that’s happening. A couple of things to try:
Let us know if that helps solve the issue.
All up to date and that didn’t work
Hello
Thanks for letting me know there’s still an issue. Our Team hasn’t been able to reproduce this issue, so I’ve escalated this post to our Support Team. Please be patient and a Support Analyst will get in touch with you to troubleshoot directly.
Similar problem here. All routes that are created on the iOS app just disappear after saving them. Routes that are created on a desktop browser are visible.
iOS 18.1.1 / iPhone 12 Pro
I’m having the same issue. Did anyone find a solution? Attempting a ride across Italy so need the maps! Tricky without.
Hey
Are you still experiencing this issue regarding your saved routes?
Im still having this issue.
I am also still having this issue
Hey
This should be resolved with our latest update.
Can you try updating your Strava app to the latest version if you haven’t done so already?
Is this an issue for the Android app. Haven't been able to load up saved routes for a couple of weeks now. Logged in and out and updated app. Still nothing
I have the same issue and I have updated app. Logged out and back. Completely black screen on Android. Route doesn't appear on web browser either
I’m also having this issue. I created my own custom route last night, and that route seems to appear okay. However, there’s a route that another user created which I’ve saved and this route does not populate when I try to view my routes. I’ve tried all suggested troubleshooting methods, but the issue still persists.
I am also having this problem. Trying to make routes to use in the backcountry. Have tried all of the troubleshooting methods.
If the app cannot reliably run routes, I will get lost and have major SOS issues. Will need to cancel my strava subscription and switch to ridewithgps if Strava does not provide a true solution.
What fixed it for me was uninstalling the app and reinstalling. I had this problem for several weeks. Up to date Strava app on Android did not show Saved Routes. Just got the spinning circular icon and no routes load. I confirmed I was running the latest release, restarted the phone, tried logging out and back in with no improvement. Finally uninstalled and reinstalled and now it works.
Hello all! Our engineering team confirmed that the bug has been resolved for iOS, and they are still looking into the issues with Android app. Thank you for your patience!
This is a major problem since saved routes are a core feature of the app and a huge part of planning a run or ride. It makes it impossible to navigate a planned route on the go. I trust this is a high-priority fix for us Android users, as it's making a key part of the app unusable!
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