requested my data download through my profile, which I can retrieve once a week, and when you press the button, I normally receive an email to download within 30 minutes.
I requested my data last week, but have received NO email.
I download the data every week, and use it to track my followers.
I have waited a week and requested the data again last night, and again no email has been received to download my data.
I have emailed Strava twice about this, and not received a response.
this happened a couple of months ago, and strava support emailed me the link.
please can someone help.
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