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IF you can please HELP, it will be a miracle...

bHoffman
Mt. Kenya

Hi Strava members,

I have a very strange problem going on and the people at Garmin have told me it is a Strava issue and I have yet to have Strava figure it out.

IF you have 6 minutes to spare, can you please watch this screencast video of a 5 week problem and if you truly think you know what is going on, I'd love a solution.  I have tried everything imaginable but Garmin is telling me it is a Strava server malfunction of pushing 99 Strava Live segments to my Garmin Connect every time I such then to my 1040 thus not allowing me to use my device for live segments.

click for this screencast video I made..  thanks!

 

https://www.loom.com/share/a6ef342fea7b44429bbd8d231099d424

Thanks!

Barry

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hi @bHoffman 

Sorry you haven't gotten any replies to your post from the Community.  I looked to see if you've submitted a ticket to Strava for this, and it looks like someone from our Team is working with you on this.  


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hi @bHoffman 

Sorry you haven't gotten any replies to your post from the Community.  I looked to see if you've submitted a ticket to Strava for this, and it looks like someone from our Team is working with you on this.  


Jane (she/her)
STRAVA | Community Hub Team

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