Locked out over 24 hours

[joe121212]

I was trying to signin after being off Strava for a while and could not remember the password. I finally found it and changed the password but it still doesnt let me in. Its been over 24hours. I emailed support and cant get a response. Not sure what to do at this point. 

[Scout · Accepted solution]

Hello @joe121212, 
Thanks for your post and sorry for the trouble! We understand the importance of you gaining access to your account. Since we need some sensitive information that should not be shared publicly, this will need to be handled by our support team. I've sent this over to our Support team; they will be able to help you out.

If you have a similar question please submit a support ticket and we will investigate further.