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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

PB not showing correctly

Shannongreenh
Mt. Kenya

Just finished my run, and noticed that Strava had added 0.30km onto my run so deleted the activity and uploaded the activity now it is showing the Apple Watch run as a 2nd best rather than a PB is there a way to change this? Also I finished my 10.25km run in 58m 43s but showing as my 10k PB as 59m 16s IMG_5512.png

IMG_5511.png

  

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Shannongreenh
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Shannongreenh
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team