cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Refund follow-up

Arginfl
Mt. Kenya

Good Day!

I would like to follow-up about my subscription refund. I jus t wanted to know when you'll send back the money? Thank you.

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Arginfl
Thanks for the follow up and sorry for the delay! We understand the importance of your refund. Our team is handling a high number of requests and they will be with you as quickly as possible. Your open support ticket #3034284, should be answered shortly. Thank you for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Arginfl
Thanks for the follow up and sorry for the delay! We understand the importance of your refund. Our team is handling a high number of requests and they will be with you as quickly as possible. Your open support ticket #3034284, should be answered shortly. Thank you for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Ready, Get Set, Go!

Welcome to the Community - here is your guide to help you get started!


Know how to use Community


Understand Community Settings