Refund subscription

[Asseuki]

How much Time Strava does respond to a subscription refund because if they dont refund within 14 days i cant get m'y money back anymore.

I also made refund requests without any answer.

What's the solution to this ?

[Scout · Accepted solution]

Hey @Asseuki, 
Thanks for posting. We do our best to answer our support emails as quickly as possible and we do offer expedited support for our subscribers. I took a look and see your email to support, #3027134; you should receive a response to your support ticket shortly. Thanks for your patience!