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Strava price increases - but no idea to what

VikK
Elbrus

Not sure if anyone has seen this very confusing messaging:

https://www.dcrainmaker.com/2023/01/strava-raises-prices-doubling.html

 


Vik
1 ACCEPTED SOLUTION

VikK
Elbrus

They've made it easy to see your new price > Feb https://www.strava.com/pricing shows me UK pricing.


Vik

View solution in original post

9 REPLIES 9

SteveECrane
Mt. Kenya

I just received a 125% price increase - similar to something Strava tried once before - and now they're trying it on again.  I'm afraid that, despite being a member since 2014 and a paying subscriber since 2016, I've had enough of their particular type of we-don't-care-we-don't-listen-we'll-do-as-we-**bleep**-well-please nonsense, so I've just cancelled.

[And yet, despite all the stuff Strava have promised to do and failed to deliver on, they can edit out the word "d a m n" from a post and replace it with "bleep".  That's just hilarious!]

A 125% increase is complete and utter nonsense.  If they actually 'knew' their user base, I'd suggest it was disrespectful too ... but they don't and have no intentions of getting to know the user community.  We're just paying customers and that's all Strava care about ... and have for a long, long time.

S'up to the individual what they do ... but leaving is about to free up some cash for me as well as facilitate an adaptation to a new, happier style of cycling.

Don't be confused ... just cancel and use RideWithGps and Garmin Connect instead.

Eve
Community Manager Community Manager
Community Manager

Thanks @VikK @thetrickster for letting us know of the issue you’re seeing. As of a few weeks ago, the Account page should now be updated for everyone.


Eve
(She/her)
STRAVA | Community Hub Team

Visit our Help Center to search our support articles

Jane
Moderator Moderator
Moderator

Hello,

I want to thank everyone who posted or commented about our pricing.  Please review the updated information here.

 


Jane (she/her)
STRAVA | Community Hub Team

VikK
Elbrus

They've made it easy to see your new price > Feb https://www.strava.com/pricing shows me UK pricing.


Vik

I'm still confused! - It's still not clear

If I follow that link - https://www.strava.com/pricing

I get shown an annual price for my country of: $59.99 (Which is based on my IP I would guess)

However looking at my account, I see my renewal will be $79.99 (and checking my country, is also the same country as shown on the website for $59.99...

Hi @thetrickster 

Thanks for posting about this.  Please submit a support ticket and we’ll be happy to investigate further.


Jane (she/her)
STRAVA | Community Hub Team

Thanks Jane. Done. 

well that's not very good then! Maybe one of the Strava can comment or get someone to fix that.

If I go to my account it shows new pricing now, if I go to the link it shows what the new price will be too (54.99).

When I posted my account showed the old price.


Vik

creegus
Mt. Kenya

Interesting but quite weird!

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