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Strava You Don't Have Rights To My Exercise Information. I Will NEVER Pay You for my own data...

CAG
Mt. Kenya

Strava you have no rights to my exercise data. Nor do you have the right to try to charge me to access my own data. You will never get a dime from me as long as you continue to try to run this site by trying to coerce paid memberships. My Data is My Data. It isn't yours to try to hold over my head for money. Your business model needs a rethink.

9 REPLIES 9

Jojo
Community Manager Community Manager
Community Manager

@CAG

We do not require a subscription for you to access data you’ve uploaded to Strava. You have the ability to see the data you’ve chosen to sync or upload to Strava, at any time, for free. Additionally, there are multiple tools and features that all athletes, regardless of subscription status, can access and benefit from.

Some of our features do require a subscription. However, subscription-only features are typically enhanced analysis or visualizations of data that Strava built on top of athletes’ raw data. You do not need a subscription to access the data you provided to Strava.

Lastly, our terms of service, which you’ve agreed to upon account creation, state that “you own your content, but give us a right to use it”. If you’d like to move to another platform, you have the ability to export your data in bulk or delete your account, for free, at any time.


Jojo (she/her)

This is not true. Strava now charges for much access to the riders own data and puts up blocks to access and search that data effectively. You can not search and display only ride data from the specific day it was entered from the rider. Your search limitations do not give you correct results under date searches. When I first joined this was not an issue nor was  access to my training log but am now blocked because I will not pay for access... The Exact Message is

Analyze Your Training

Quickly scan your past activities to spot training patterns or trends

SUBSCRIBE

And the training log is greyed out behind it and inaccessible.

@CAG - something in this comment caught my eye, which I think is a feature suggestion (also, look at my other reply to you on this thread regarding the 'free' vs. 'paid' aspect).  You are correct regarding the search capability (My Activities) - it is quite rudimentary, and you could put in a feature suggestion to enhance the ability to search for your activities (say by date, date range, distance, etc.).

CreakyCrank
Elbrus

Uh... if you don't want Strava to "have your data", then don't use Strava... delete your account.  If you use Strava (which you must), then you need to understand that a) you signed an agreement for what they can do with the data and b) that they can't show you information without that data (your place on leaderboards, your best efforts, etc.).  I'm not really sure what your game is here - but honestly, you are making no sense to me.

Also... you do not have to pay Strava, they have a free tier, it just limits the functionality.  If you want that functionality, you have to pay.  Just like a mobile phone... you can buy one and not pay for mobile service, but then the phone is limited in what you can do with it... if you want to use the mobile network, then you pay for it.

Maybe you can clarify what it is you are looking for here - then this community can better help you achieve your goals?  Is it the ability to export your data from Strava (you can, and people here can help you with that).  Is it the ability to prevent others from seeing your rides/data on Strava (you can do that too - people here can help).   Let this community help you, by telling us what you are actually trying to accomplish, otherwise, it comes across as a rant.

Strava has to give the user the ability to keep and use his own data and not share it.  I do already know about the free membership as I am using it and strava is trying to get me to subscribe to have access to my own training log which is 100% composed of my own ride data. This access used to be free and is now part of the subscription.

@CAG, you are correct - it used to be free, but in order to continue to exist, Strava needs to generate revenue.  You can still see all of your data in the "My Activities" page, and you can also download all of your data and visualize it in any way you see fit (the download all data is part of the 'delete account' page, but you don't have to delete you account, just go to that page).

The "Training Log" is a feature that requires a subscription - since Strava has to pay engineers to build this visualization, and pay product managers and designers to come up with the feature requirements, and pay support staff to support.  If you want the features that are behind the pay wall, then you need to pay the cost of a Starbucks Latte each month to get it, or download the data (free) and build your own data visualization.  

Ian
Pico de Orizaba

What business model do you suggest ? Relying on charitable donations to cover their costs ?

I suggest they use an honest business model and tell users upfront they are going to limit, and then take away user access to their own data over time and then charge them a subscription fee to get it back again. I have been a member for quite a few years and my previous access was not limited from all of my own data, but has become limited over time. Strava already makes the vast majority of their income from other means than changing their members to access their own generated data. They should not try to snake more away from users that have no desire to use their other features that do not involve their own specific data. That data is gathered by devices outside of Strava as I do not use the Strava App. If I used the Starva App I would not dispute paying for what it generated, but again I don't use it...

I think you are confusing data with feature.  They have not removed any access to your data, they have simply made some features "subscription features" and left some as "free features".  You have access to all of your data - if the subscription features are not compelling enough for you to pay, then you are correct to remain on the free plan, but then you need to build your own visualization.  If those features are important to you, then you need to pay.  

I think the issue you may have comes from when Strava made a determination on which features were no longer free - likely due to the cost of building and supporting those features.  At some point, if we want Strava to continue to exist (we do), then we need to be willing to pay to use the service... or be satisfied with what the free offering is.

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