Support Response Time

[ckv6595]

What is the current approximate Strava support response time to review an open request? I have a Request #3039652 that I initiated more than 3 days ago. 

[Lola · Accepted solution]

@ckv6595 thanks for reaching out! Our Support team is looking into this. Please let us know if you have any more questions! 

[cy-linder]

Hi @ckv6595,

my personal experience with STRAVA support ist about 1 to 2 days. But as I am not a STRAVA employee I hope one of STRAVAs team may help you.

@Marya, @Lola, @Jane, @Bryant: Can someone you assits in this matter? Thanky in advance.

Cheers
Uli