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pmacmrd1960
Mt. Kenya

I’ve been trying for nearly 2 years to reset my email and password as the existing ones are no longer usable.
I have tried to get a response from Strava using both the in apps help support and emails.
I’m only able to login through Facebook which I wish to no longer use.

I would really appreciate it If someone could contact me as I’m finding things extremely frustrating as a financial member and getting no response. Many thanks 

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @pmacmrd1960 

Thanks for your post.  The Strava Support Team will be happy to help you with this.  I've checked our ticketing system and I can confirm your request for help has been received.  Someone will be in touch with you soon.  


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Jane
Moderator Moderator
Moderator

Hello @pmacmrd1960 

Thanks for your post.  The Strava Support Team will be happy to help you with this.  I've checked our ticketing system and I can confirm your request for help has been received.  Someone will be in touch with you soon.  


Jane (she/her)
STRAVA | Community Hub Team

Thank you I really look forward to resolving this issue. Kind regards,

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