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Error 403: Limit of connected athletes exceeded

katepugh01
Mt. Kenya

Hi  I am trying to link my Strava runs to my Enthuse charity page but getting this error page?

It says, this app has exceeded the limit of connected athletes.  If you are a developer of this application, please contact Strava developer support for how to request a quota increase.

Could someone help me please.

Thanks

Kate

 

 

 

1 REPLY 1

ActivityFix
Superuser
Superuser

If I'm understanding correctly, you don't own the app (Enthuse charity) but are just trying to authorize the app for your Strava account? If that's the case there's unfortunately nothing you can do to fix it.

Given their company size I'm going to assume they've already registered the app with Strava's new developer program, so the best you can do is e-mail them with the error you're getting and let them handle getting their limits increased directly with Strava.