On June 22/23 for some users of our app the upload failed for FIT files with swimming data. The response error when uploading the FIT file was:
status: 404 error: {"message":"Record Not Found","errors":[{"resource":"resource","field":"path","code":"invalid"}]}
Without any change on our site, the problem disappeared on June 24. The same swimming data FIT files that caused the 404 error could be uploaded succesfully. So it looks Strava fixed it.
But yesterday (June 29) or the day before, the problem happened again. And it continues today. Not for all users who upload swimming data FIT files, but for some of them, in different countries on different continents.
We reported the issue to Strava, added a concrete example (user id and time the problem happened) and the response was that they couldn't look into it. Because we don't know the source of this issue, and we can't reproduce it ourselves, we hoped that Strava would have a look into their log files, but it seems they don't want to do this. We are desperately looking for solution.
Do you experience the same problem when uploading certain FIT files? Do you have a suggestion what could be the cause? Please reply on this topic.