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"View a Subscription" instructions for webhook do not work. Return 403 Error.

Mt. Kenya


Ive set up a Strava API webhook, but need to change the callback URL where webhook events are sent. 

To do this I want to...

  1. Find the subscription ID of my existing webhook
  2. Delete the existing webhook
  3. Create a new webhook 

Ive been trying to follow the instructions here to complete step 1.

Ive been making a GET request to


However this returns

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "">

    <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
    <TITLE>ERROR: The request could not be satisfied</TITLE>

    <H1>403 ERROR</H1>
    <H2>The request could not be satisfied.</H2>
    <HR noshade size="1px">
    Bad request.
    We can't connect to the server for this app or website at this time. There might be too much traffic or a
    configuration error. Try again later, or contact the app or website owner.
    <BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
    <BR clear="all">
    <HR noshade size="1px">
Generated by cloudfront (CloudFront)
Request ID: CrSuhu25r5fWbDq5s9sz4zs0-oy_04jqmJpU5pXoM27lCpF-lG5J9g==

Several others have raised this bug, but no satisfactory resolution has been suggested that I can see, so Im reopening here.
Is anyone able to please advise, or suggest another way either kill an existing webhook, or update the callback URL of an existing webhook

Community Manager Community Manager
Community Manager

Hey there @SozFoz! Did you manage to get this working? 

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