All my gear was deleted!!

[Former Member]

Hello I just noticed that all my runners I was tracking are no longer under my gear, how were they deleted, I know I definitely didn't do it. Can they be recovered?? 

[Scout]

Hey @Former Member.
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account.
If you have a similar question please submit a support ticket and we will investigate further.

[Former Member]

Thanks Scout, I did put in a support ticket 3 days ago no reply yet.. 

[Scout]

Hey @Former Member, 
Thanks for the follow up. I took a look and I see your request to our support team, #2853398; someone from our support team will get back to you as quickly as possible. Thank you for your patience!