06-16-2023 06:15 PM - last edited on 06-29-2023 09:48 AM by LouB
Hi, I have the free version of the app. I prefer to see my average (AVG) speed when I walk/run/faint. Until today, as shown above, the app would display my "AVG SPEED" (just above 3.6) while I walked. I try to maintain this speed. Today, as shown above, the app displays my live SPEED as I walked (above 3.6..no more AVG SPEED). Does anyone know how I can get the AVG SPEED to be constantly displayed instead of my live SPEED? Thank you
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06-29-2023 09:29 AM
Hello @flower11234
Thanks for posting about this. I suspect your account may have received a free Subscription preview, since the live speed on the App is actually a Subscription feature.
What you are seeing is a completely free (no strings attached ) preview of our subscription features. Your payment information hasn't been collected and there is no risk of being charged unless you decide to subscribe. As a token of our appreciation, we occasionally offer a complimentary 30-day subscription with no payment information required.
The subscription preview is set to expire automatically after 30 days. We welcome you to check out the list of all Subscription features.
Let us know if you have further questions.
06-29-2023 09:29 AM
Hello @flower11234
Thanks for posting about this. I suspect your account may have received a free Subscription preview, since the live speed on the App is actually a Subscription feature.
What you are seeing is a completely free (no strings attached ) preview of our subscription features. Your payment information hasn't been collected and there is no risk of being charged unless you decide to subscribe. As a token of our appreciation, we occasionally offer a complimentary 30-day subscription with no payment information required.
The subscription preview is set to expire automatically after 30 days. We welcome you to check out the list of all Subscription features.
Let us know if you have further questions.
07-06-2023 07:19 AM
So make sure to never subscribe if you prefer to display your average speed? What a weird design choice.
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