Hey @Yporcupine,
I believe this was a bug that has been fixed. If this is still an issue, please let us know.
Hi @Scout,
I had the same issue start a few weeks ago and don’t think it is a bug if it is still an issue months later. I thought I must have hit something accidentally on a run but still can’t get the pace to show up!
I have looked through all of my settings and my profile and don’t see anyway to get the pace settings back. Any other suggestions? Thanks in advance.
@ElizDC,
Sorry for the delay; looks like we missed this post. If you are still having issues, I would suggest you try our initial troubleshooting step of deleting and reinstalling the Strava app. Our recommended instructions are below:
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If you have issues after doing the above, please submit a support ticket and our team can take a look at your account and see what's going on.