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11-18-2022 12:14 AM
Quick backstory:
Here in Sweden we have a system called friskvårdsbidrag (wellness subsidy) , an elective system where companies can hand out up to 5000sek (500usd) to its employees for exercise and health related services. For this however a receipt is needed, and a legal one.
Idea suggestion:
Add legal requirements to strava receipts:
Today Strava receipts (that can be found under your profile settings - My account - Membership and then Resend last receipt / resend all receipts) include:
For a receipt to be considered legal in Sweden/europe further items must also be included:
Solved! Go to Solution.
11-18-2022 10:47 AM
Thanks for posting. If you're willing to submit a support ticket, an agent from our Community Management team would be able to generate an invoice for you. In the ticket, please make sure to mention that you need an invoice that includes a VAT.
08-23-2024 01:23 AM
I also want this!
I experienced the same issue when trying to apply my Strava subscription purchase as "wealth and wellness allowance" a.k.a. "friskvårdsbidrag" in Sweden.
A even better solution?:
Become an integrated partner with Benify which is a global market-leading platform for employee benefits.
Less hassle = more customers 😃 It's a win win?
08-15-2024 10:57 AM - edited 08-16-2024 10:54 AM
Update: Thank you for all providing this feedback. I want to inform you all that moving forward, we no longer accept requests to modify receipts. We understand this might be a disappointment and we will share this feedback with our team. We apologize for the inconvenience.Subscriptions purchases through the Strava website will include VAT information towards the bottom of the receipt (if purchase is applicable).
Subscription purchases through Apple, Google Play, PayPal, will need to be retrieved through it's separate platform. If you need assistance with retrieving a receipt for these purchases, please reach out to Apple, Google Play, or PayPal.Thank you for your understanding
11-27-2023 02:00 PM
Same issue here. Would be nice to have it directly in the app or in Google Play store.
11-18-2022 10:47 AM
Thanks for posting. If you're willing to submit a support ticket, an agent from our Community Management team would be able to generate an invoice for you. In the ticket, please make sure to mention that you need an invoice that includes a VAT.
11-30-2023 02:53 AM
How do I submit a support ticket?
12-06-2023 11:14 AM
Hey @wout,
Please send an email to support@strava.zendesk.com to submit your request or inquiry.
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