10-23-2023
07:33 AM
- last edited on
10-23-2023
12:39 PM
by
Jane
My last 2 walks are not showing the calories burned, yet prior to those that has always shown on my activity feed. I’m not using a different device so I’m confused as to what’s happening?
My other activities: indoor and outside cycling are showing calories.
Has anyone else experienced the same and if so how did you rectify it? TIA
Solved! Go to Solution.
10-23-2023 12:39 PM
Hello @Jooster79
Thanks for posting about this. The first thing I would recommend is you check to make sure you have entered your weight on your Strava profile. We require this to calculate calories, and it's a common reason why calories may be missing from an activity.
It is possible to get calories on an activity, if you're using an upload partner that calculates them and provides them in the file they sync to your Strava account. For full details please review this article.
Please let us know if this information helps and thanks again for posting the Community Hub.
10-23-2023 12:39 PM
Hello @Jooster79
Thanks for posting about this. The first thing I would recommend is you check to make sure you have entered your weight on your Strava profile. We require this to calculate calories, and it's a common reason why calories may be missing from an activity.
It is possible to get calories on an activity, if you're using an upload partner that calculates them and provides them in the file they sync to your Strava account. For full details please review this article.
Please let us know if this information helps and thanks again for posting the Community Hub.
Welcome to the Community - here is your guide to help you get started!