The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.
09-25-2024 08:22 AM
My wife has been billed for two memberships. Ticket submitted but no response...other than standard, we received it. #3049718 Looks like it's for the past two years. I'm not sure how this could happen and we'd like an answer before it gets charged back....and happens again.
Thanks
Solved! Go to Solution.
09-25-2024 09:23 AM
Hello @CosmoRidesBikes,
Thanks for your post. We understand the importance of getting this issue resolved. Since we need some sensitive information that should not be shared publicly, this will need to be handled by our support team.
Your wife's support ticket is open and our team will get back to you as quickly as possible. Thanks for your patience.
09-25-2024 09:23 AM
Hello @CosmoRidesBikes,
Thanks for your post. We understand the importance of getting this issue resolved. Since we need some sensitive information that should not be shared publicly, this will need to be handled by our support team.
Your wife's support ticket is open and our team will get back to you as quickly as possible. Thanks for your patience.
Welcome to the Community - here is your guide to help you get started!