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Double notifications on activities - any known issue?

leissp
Shkhara

I am receiving double notifications for all of my activities starting yesterday. Just wondering what is happening

2 ACCEPTED SOLUTIONS

Soren
Community Manager Community Manager
Community Manager

Hi @leissp thanks for reporting this. We received a few additional reports on the same issue and the fix has just been deployed. Let us know if you continue to receive double notifications for kudos after tomorrow. 


Soren
STRAVA | Community Hub Team

View solution in original post

Hello JAD,

Apologies that is happening.  It is a known issue being experienced by some of our Athletes and a fix has been rolled out. We had similar query here.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

JAD
Mt. Kenya

Starting on Sep 26, I am getting duplicate email notifications about kudos. Every email notification about a kudo comes twice. I didn't change anything in my settings - is it a bug or a change in the way some setting is handled?

Hello JAD,

Apologies that is happening.  It is a known issue being experienced by some of our Athletes and a fix has been rolled out. We had similar query here.


Jane (she/her)
STRAVA | Community Hub Team

Soren
Community Manager Community Manager
Community Manager

Hi @leissp thanks for reporting this. We received a few additional reports on the same issue and the fix has just been deployed. Let us know if you continue to receive double notifications for kudos after tomorrow. 


Soren
STRAVA | Community Hub Team

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