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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Fallo Frecuencia cardiaca / ​Heart rate failure

Inot
Mt. Kenya

Buenos dias a tod@s, en la app de garmin me marca unas pulsaciones bajas, cuando voy haciendo base, ritmos lentos, normal, pero cuando se sincroniza a strava se disparan 170-180',sabeis por que pasa? Muchas gracias.

TRANSLATION: Good morning everyone, in the Garmin app it shows me low heart rate, when I'm doing base, slow rhythms, normal, but when it is synchronized to Strava they shoot up 170-180', do you know why this happens? Thank you so much.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Hey @Inot
Our support team has reached out via email; they will need additional information to look into this. Please respond to the support email if you need further assistance. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

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