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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Fatmap and Strava History

johnjwall
Shkhara

I've installed the Fatmap app and logged in via Strava but none of my past activities show up. When I'm on the "My Adventures" page it says I can connect a tracker to get my Strava data but when I click through I only get options to connect Garmin, Suunto and LifePass, no Strava.

Any suggestions or ideas on how to get it to work?

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

7 REPLIES 7

Caiata
Mt. Kenya

I have the exact same issue!

ADKRealtor
Mt. Kenya

having the same issue. 

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

I have the same issue, is there a fix? Thanks!

Same issue. No Strava link under “Connected Accounts”

It took a day or two but it started working for me.

Elevated, yet still not resolved… 

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