Heatmap - is there an issue?

[RachyMaz]

Hi there, I am currently unable to access my heatmap - is there an issue at the moment for anyone else?

[Scout · Accepted solution]

Hey @RachyMaz...Just following up; if you are still having issues, let us know or you can submit a support ticket and we will investigate further.

[Jane]

Hello @RachyMaz 

Sorry to hear about the issue with your heatmap.  Has it resolved?  If not, can you let me know if this was happening on Web, Mobile, or both?  Thanks.