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Help - Updating gear does not save

Gandhorn
Mt. Kenya

Hello

I am having an issue with updating gear of some of my activities. By default, I used to record bicycle activities on my mountain bike.

For my road bike activities, I do not manage to update the gear. The process I follow is:

  • Open the activity
  • Click on edit
  • Change the gear
  • Save

But nothing happens. I have to add that these activities seem to be virtual rides. Yesterday I did a real ride and this one I can edit the gear normally (and save).

How can this be solved?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hi ,

Sorry to hear you're having an issue updating your gear. Please submit a support ticket and we'll be happy to work with you and see what's going on.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hi ,

Sorry to hear you're having an issue updating your gear. Please submit a support ticket and we'll be happy to work with you and see what's going on.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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