Unable to comment started today around 2pm..

Alex

Hello @JbalColgate 

Thanks for posting.  Is this happening on the Web, the Mobile App or both?  Are you trying to comment on an activity?  If you can provide additional information, we'll be happy to help out.  Thanks.

on the web... Im trying to comment on an ANY activity, yes, not working..

do you have a "Limiter" based on IP adress?

Says  rate limit exceeded 

Llevo un día sin poder responder mensajes en las actividades. Como puedo solucionarlo? Gracias 

TRANSLATION: Ihaven't been able to respond to messages in activities for a day. How can I solve that? Thank you

Having the same problem and have a group of runners I coach. Can only imagine they've put a cap on how many comments we can post as it's happened to me twice now across 2 days. 

Hello? is anyone there??

Same for me and it’s on the app. Haven’t tried desktop yet. But it was happening for me last night and now again today. 

I’m having the same problem!

Hi Jane this is not an isolated case, I and several people I know are experiencing the same thing, limited to around 20 comments per 24hrs!! Since Tuesday 27 Jan. No reply from customer service. 

happens on web and in APP, for many people .. u asking as if you dont know

Keep getting blocked when trying to post comments, seems limited to around 20 per 24hrs!! No reply from customer service. Was fine until Tuesday 27 January. One other friend has similar experience. Very frustrating as cannot post on friends or reply. This is meant to be a social network? Is there any help available?

Same issue here,  and it's annoying!

Yes and not able to comment on their activities especially on the race day

Hi Team,

Been using this app since 2018,

Recently I have observed that I cannot congratulate by commenting on my friend's activities.

Later found that there is a cap maximum of comments in a single day, Is it a test thing or will the previous criteria be restored?

Kindly Help as this is frustrating & annoying 

Thanks😊

Hi Jane,

i have been getting the below message, Kindly find the image for your reference,

Thank You

Hi Team,

I am a Strava Subscriber and have been using this app since 2018,

Recently I have observed that I cannot congratulate by commenting on my friend's activities.

I get a message "The Strava server has encountered an error. Please contact support if the problem exists.

Later found that there is a cap on the maximum no. of comments in a single day, Is it a test thing or will the previous criteria be restored?

Kindly find the attached image for your reference

This is frustrating & annoying, HELP

Thanks 

Pathetic hey! They are going to lose subscribers by the thousands soon. 

I've had this as well, seems to have happened since Monday. When I emailed support they told me that I'd exceeded my comments. Never heard of this before and seems ridiculous that an app/system based on supporting each other with kudos would limit the amount of comments. It must be a new thing as I've definitely commented on more posts before with no issues. 

Yep, same here 🙎 seemed to have reached the limit again today.

Same story as Andy. I've never had any issues posting comments among my friend's posts until within the last week, when I seem to have hit my limit twice already. I was told that is a limit within a 24-hour period, but Strava support did not respond to my question about what is the limit and when the bounds start and stop for the quota. Considering I pay for this service, this is pretty frustrating as the limit seems to be only about 10 posts, which is not nearly enough when you have over 100 connections.

I'm having the same problem.  I ran the Double Bridge Run 15k in Pensacola today, and a bunch of my followers on Strava did, too, and I wanted to congratulate them all.  I only was able to congratulate about 10 or so, then Strava simply refused to post my comments.  No error or other messages; the comments simply will not post.

Facing same problems since morning today ,getting the same message while seeing others can write so many comments ...

Never observed such problems in past ,what to do ?

Yep, same here !