Sorry to hear of the problem. Are you using Safari as your web browser?
We are aware of this issue with Safari browsers and it's been escalated to our Engineering team for investigation. We currently do not have an estimated time of resolution. In the meantime, please use another browser such as Google Chrome as a workaround.
Apologies for the inconvenience!
Thanks to everyone who posted recently saying there are still having issues with routes pages when using Safari. Can you please check and ensure your browser is updated to the most recent version available? If you're still having the problem after that, please try disabling any extensions you have installed and test again.
Please note, beta versions browsers are not supported.
I'm happy to report that we've heard from Engineering that the issues using Strava with Safari browsers have been resolved.
Sincere apologies with the delay in getting this fixed and if you continue to notice any issues, please let us know right away.