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08-18-2024 01:24 PM
Hi! Some of my recent activities (recorded with my apple watch) is not showing in my Strava feed. There is no “unsynced” activities, they just disappeared. How can I restore them?
Solved! Go to Solution.
08-29-2024 03:17 PM
Hey @Matildesolsvik,
Thanks for your post and sorry for the delay. Please note that if you did not have sufficient reception during the time of saving the activity, that may cause issues with syncing once saved.
As a first step, can you please force quit both the Strava watch app and the app on your mobile device?
To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.
Please follow these steps:
If this doesn't resolve the issue you are experiencing, please submit a support ticket and someone from our Support Team will be able to provide additional troubleshooting steps.
08-29-2024 03:17 PM
Hey @Matildesolsvik,
Thanks for your post and sorry for the delay. Please note that if you did not have sufficient reception during the time of saving the activity, that may cause issues with syncing once saved.
As a first step, can you please force quit both the Strava watch app and the app on your mobile device?
To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.
Please follow these steps:
If this doesn't resolve the issue you are experiencing, please submit a support ticket and someone from our Support Team will be able to provide additional troubleshooting steps.
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