Mismatch of activities between reality and annual statistics

[DavidL]

Hello, I have a discrepancy between the number of uploaded activities and the annual statistics in My Stats on my account. I have uploaded 93 activities in 2024, but in My Stats I have only 83 activities for 2024. When I add up all the activities in My Activities in Training folder, the total is correct - 93 activities. Where could the problem be? My account is 39535432. Thank you. David Lukes

[DavidL]

Hi, unfortunately, I have already tried this way several times and it does not help

[Bryant]

Thank you for confirming you've tried this troubleshooting step.
I have escalated this post to our support team. If you have a similar question please submit a support ticket and we will investigate further.

[Bryant]

Hey @DavidL,

To recalculate your profile statistics please access your account on the Strava website using a computer. On your profile page, scroll down to My Stats​​ where underneath you will be able to click "Refresh Stats". After clicking 'Refresh Stats' the button may appear greyed out, this means the system is refreshing.