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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Mobile feed display issues depending on screen resolution

yavuzcel
Mt. Kenya

Most of the information on my mobile feed started not to show since 1 or 2 months. Distance, pace, elevation gain, achievements, description areas dont show on my phone which has full HD resolution but these fields are visible perfectly on my WQHD resolution phone. This problem started to occure after an update 1 or 2 months ago. Before that i had no issue with these fields on FHD display phone. Attached is the 2 different screen shots taken from my 2 different devices. 

 

 

IMG_20230723_130320_987.jpgIMG_20230723_130318_281.jpg

1 ACCEPTED SOLUTION

@femea If you are still having this issue, please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

femea
Mt. Kenya

same problem on my phone for about one month and i can't find any solution..

@femea If you are still having this issue, please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team

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