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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

My Photos (Media) and that of followers has stopped showing

Tasson
Mt. Kenya

Hello, on all activities of mine and those of followers I now have white grid squares instead of photos of the actual activity. 
 
I have logged in and out of strava app and in and out on my phone. 

is there a solution to this? 

Thanks! 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

This post has been escalated to our Support team so we can gather more info and troubleshoot this issue. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

This post has been escalated to our Support team so we can gather more info and troubleshoot this issue. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team