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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Personal heatmaps seems broken

flipkin
Mt. Kenya

As an international traveler was one of the coolest features. On the webI no longer can zoom out very far.  No longer see workout aggregates.  Basically difficult/impossible to find my own workouts.  Hopefully this is a known bug or bad release and gets fixed.

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Update from our support team: We are currently investigating the zoom level difference you are reporting.

At this time, the personal heatmap no longer displays a numerical representation of workouts in an area. We do appreciate this feedback and it has been passed along to the product team for review. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

6 REPLIES 6

Klaus
Mt. Kenya

I would like the old heat map back. The heat map is my preferred premium feature. It’s is broken now. I like the numerical representation and the option to select the year. Let’s me find new places/routes to go and old ones to revisit.

pbw34
Mt. Kenya

I very much agree. numerical representation of workouts and being able to show summary data when zooming out was and still is my favorite strava feature. The additions of being able to create a new route from the map and see the overall global head map are nice additions. But the loss of the numerical representation is a bigger loss than the additions. I hope you can fix this for everyone. 

This is my real strava profile: https://www.strava.com/athletes/pbw34

Scout
Moderator Moderator
Moderator

Update from our support team: We are currently investigating the zoom level difference you are reporting.

At this time, the personal heatmap no longer displays a numerical representation of workouts in an area. We do appreciate this feedback and it has been passed along to the product team for review. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

The numerical representation is a super cool feature that makes subscribing worthwhile. Please bring it back.

Jane
Moderator Moderator
Moderator

Hello @flipkin 

There is an known issue we are currently looking into.  I'm going to escalate this post to our Support Team as they may want to collect some additional information from you.  Thanks for your patience and apologies for the inconvenience.


Jane (she/her)
STRAVA | Community Hub Team