Power curve issue with 'Last 6 Weeks'

[AltadenaCheetah]

I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?

[Amritt]

It remains unfixed - I did an 8 hour ride yesterday - the power curve shows in the activity and can be compared but in stand alone pwer curve it is very erratic with what gets added/updated. I have had several emails about this but the fact is Strava are unable or unwilling to put the time in to get it fixed. 

[Jane]

Hi @Amritt 

Thanks for posting about this and for your patience.  Our Team is working on this but it is not yet resolved.  There is a workaround you can try that should fix the issue.  For the activity that isn't appearing on your power curve, edit it and change the sport/activity type to something else (for example workout).  Save those changes, and then edit the activity again and change the sport/activity type back to ride.  Wait a few minutes and check your power curve again.

If it's still not showing up, please submit a support ticket and we’ll be happy to help.  

[Amritt]

Hi Jane, thanks for posting the work around - first time i've seen this...and it works! will try on other rides, but chnaged to gravel ride and then back and hey presto....thanks, hope a more permanent solution is sorted asap.

[Jane]

@Amritt 

Great!  Thanks for letting us know that worked for you.

[Jane · Accepted solution]

Hello,

Apologies for the delayed response here.  I've been checking into this and the issue resolution is still a work in progress.  There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.

If it's still happening please submit a support ticket and we’ll be happy to help.  

[Amritt]

Hi,

just wanted to flag that i have noticed this yesterday and realised a few rides are not synching properly. Today is the 3rd of Feb 2023 so I hope the bug that the original Strava reply in nov 22 is actually being dealt with.  

[Jane]

Hello @AltadenaCheetah 

Thanks for posting about this.  We do indeed have a bug right now where some activities are not updating the power curve.  Sorry about that.  Our Team is working on solving this as quickly as possible.  

[Pmerrill87]

Hello Jane, 

     I just noticed this too. I set a 5 minute power PR on my activity from 3-9-2023, and this did not update on my power curve. Can someone please fix this. This power curve is a very useful tool, but not very helpful if it is not accurate.

Thanks, 

Patrick

[jyang423]

Hi Jane-- has this been fixed? I'm still having issues not able to see recently completed ride within the last 6 weeks. The most recent ride I have showing is from December 29th, even though I've been riding multiple times since then.