11-10-2022
11:53 AM
- last edited on
11-10-2022
12:45 PM
by
Jane
I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?
Solved! Go to Solution.
02-03-2023 10:36 AM
Hello,
Apologies for the delayed response here. I've been checking into this and the issue resolution is still a work in progress. There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.
If it's still happening please submit a support ticket and we’ll be happy to help.
03-12-2023 10:20 AM
It remains unfixed - I did an 8 hour ride yesterday - the power curve shows in the activity and can be compared but in stand alone pwer curve it is very erratic with what gets added/updated. I have had several emails about this but the fact is Strava are unable or unwilling to put the time in to get it fixed.
03-13-2023 05:45 AM
Hi @Amritt
Thanks for posting about this and for your patience. Our Team is working on this but it is not yet resolved. There is a workaround you can try that should fix the issue. For the activity that isn't appearing on your power curve, edit it and change the sport/activity type to something else (for example workout). Save those changes, and then edit the activity again and change the sport/activity type back to ride. Wait a few minutes and check your power curve again.
If it's still not showing up, please submit a support ticket and we’ll be happy to help.
03-13-2023 03:39 PM
Hi Jane, thanks for posting the work around - first time i've seen this...and it works! will try on other rides, but chnaged to gravel ride and then back and hey presto....thanks, hope a more permanent solution is sorted asap.
03-14-2023 05:25 AM
Great! Thanks for letting us know that worked for you.
02-03-2023 10:36 AM
Hello,
Apologies for the delayed response here. I've been checking into this and the issue resolution is still a work in progress. There is a workaround however, it's likely we can fix this issue on your accounts using an Admin Tool.
If it's still happening please submit a support ticket and we’ll be happy to help.
02-02-2023 11:11 PM
Hi,
just wanted to flag that i have noticed this yesterday and realised a few rides are not synching properly. Today is the 3rd of Feb 2023 so I hope the bug that the original Strava reply in nov 22 is actually being dealt with.
11-10-2022 12:44 PM
Hello @AltadenaCheetah
Thanks for posting about this. We do indeed have a bug right now where some activities are not updating the power curve. Sorry about that. Our Team is working on solving this as quickly as possible.
03-11-2023 08:23 AM
Hello Jane,
I just noticed this too. I set a 5 minute power PR on my activity from 3-9-2023, and this did not update on my power curve. Can someone please fix this. This power curve is a very useful tool, but not very helpful if it is not accurate.
Thanks,
Patrick
01-09-2023 03:10 PM
Hi Jane-- has this been fixed? I'm still having issues not able to see recently completed ride within the last 6 weeks. The most recent ride I have showing is from December 29th, even though I've been riding multiple times since then.
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