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(RESOLVED) GPX file upload problem?

marksxm
Mt. Kenya

Just found that I could not upload any GPX files in the route maker since yesterday. It just said" There was a problem processing this request. Please try importing your file again or try another file". However, Those GPX files could be uploaded without any issues before. Has anyone experienced this problem?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.

Thanks for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

5 REPLIES 5

Scout
Moderator Moderator
Moderator

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.

Thanks for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

jcm60
Mt. Kenya

I am having the same troubles and I'm going on an 8-day tour and now I'm unable to load the files to Strava to then load onto my Garmin Edge. This is frustrating.

SimonOz
Mt. Kenya

Me too.

lip
Mt. Kenya

I have the same issue, any updates?

Scout
Moderator Moderator
Moderator

Hey @marksxm
Thanks for your post. Our team is looking into this. Once we have any updates, I'll update this post. 

We appreciate your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team