Route builder not letting me save route

[seanestes]

I created a new route in route builder but once I finalized the route the button you would normally click on to save the route ("save route") is still in gray and not clickable. I've created hundreds of routes before and never ran into this. Any ideas? See pic below for reference. You can see that there is a start and end point so I have no idea why it's not letting me save the route.

[adoo42]

What was the fix for this please?

[Marya · Accepted solution]

This post has been escalated to our Support team.

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