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12-23-2022 06:14 PM - last edited on 01-15-2023 11:32 AM by LouB
Hey, Gang:
I’m 75, and train seriously. Yesterday and today I pr’d on several local segments. The main page indicated that I had a pr for several segments and the times for the segments were correct, BUT my age group (75+) shows an older time (a few months prior). I repeated the same segments today and pr’d again, and the same thing happened: Strava indicates my correct time, but my age group (75+) shows an old time. It’s the same issue on the all time and the this year’s portions, as well.
Here’s what I’ve done to try and remedy the issue: 1) Waited 24 hours (no change); 2) Deleted the biking activity, and reloaded from Garmin; 3) Repeated the same ride the next day (today), but no change; 4) Reached out to Strava to talk with support, and sent photos (they haven’t responded in any meaningful manner (just promises); 6) Logged in, and restated the program.
Most athletes have a little ocd, so forgive me. Any one that has experienced the same issues have a solution?
Grazie, Tutti
Solved! Go to Solution.
01-24-2023 11:34 AM
Hi @Lyon3,
Thanks for posting and sorry for any trouble you may be having. Please submit a support ticket and we’ll be happy to investigate further.
04-11-2023 09:14 AM
I think you will have changed your DoB in your profile
01-24-2023 11:34 AM
Hi @Lyon3,
Thanks for posting and sorry for any trouble you may be having. Please submit a support ticket and we’ll be happy to investigate further.
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