Steps not recording

[liamticehurst]

Hi, the last few walks I’ve done on the Strava app don’t appear to be recording my step count. I’ve checked all permissions from apple health and vice versa and they are all on, tried to crop the route slightly just to see it would reset but nothing. Any ideas?

[Bryant · Accepted solution]

Hey @liamticehurst,

Can you confirm if you've performed the following step below? If so, could you try toggling the setting On & Off then give it one more try?

From your phone settings: Health > Data Access & Devices > Strava > Toggle Steps on.