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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Strava Club

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CLawton
Mt. Kenya

‎06-25-2024 01:36 PM

Hi,I’m a member of the Newton Road Runners Strava club and we are having problems with runs uploading to the leaderboard. I had one on Monday night and another member lose about 70 miles last week. Can you assist with this please 

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1 ACCEPTED SOLUTION

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Scout
Moderator Moderator
Moderator

‎06-25-2024 01:58 PM

@CLawton, 
Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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1 REPLY 1

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Scout
Moderator Moderator
Moderator

‎06-25-2024 01:58 PM

@CLawton, 
Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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