Hello @Ze11_2 

Thanks for posting and so sorry to hear of the issue!

Typically you'll see that error message when the Strava App has not been able establish a strong enough GPS signal to begin recording any data.

Can you first try turning your phone completely off/on and then flipping location services off/on? Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.

If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:

• Find your phone's location settings and make sure that you are using the option that allows for the best GPS performance/accuracy.


• Find and disable your phone's battery saver settings. These are typically located in Settings > Battery > Battery Saver.


• If your phone has a battery management mode, please turn it to "off" instead of "medium" or "high".

Please let me know if you continue having trouble after giving these steps a try.