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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

strava not updating stats

conorcarleton
Mt. Kenya

After riding 670km in one go over the weekend, the 'my longest ride' feature of strava has not updated. How can i fix this?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @conorcarleton
Thanks for the post. We're going to send this over to our Support team so they can have a look at your account and see what's going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @conorcarleton
Thanks for the post. We're going to send this over to our Support team so they can have a look at your account and see what's going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team