02-05-2024 12:01 AM - edited 02-05-2024 12:22 PM
HI community,
I have been using Strava for the past 14 months with full subscription and find it great for aggregating all my activities.
Lately I have noticed that the Strava Clock is not my local clock, the Strava clock is apparently Strava server time. Example in question, on the 2nd of February I did 3 activities starting local times 8.59 AM, 9.52 AM and 10.26 AM. These were exported to Strava with time stamps 1st of February 11.59 PM, 2nd of February at 12.52 AM and 1.26 AM.
According to Strava time I did 1 activity on the 1st and 2 activities on the 2nd of February when I in local time did 3 activities before noon on the 2nd of February. All local times are exported -9 hrs.
It might have been like this for a long time, but I only discovered it today.
How do I "reset" the Strava clock to my local time?
/Ulf
Solved! Go to Solution.
02-06-2024 06:45 AM
Hello @ulfhjensen
Thanks for posting. It sounds like your timezone may not be set correctly. We use your account's timezone to determine start time for activities that do not contain GPS information (indoor, workouts, swims, etc.). Please try the following:
This should resolve the time zone issue you are experiencing for all future activities. Unfortunately, the only way to fix the timestamps on your existing activities is to re-upload them. This will require that any existing versions of that activity get deleted so that the new version(s) can be uploaded. Keep in mind this will remove all kudos, comments, and photos associated with the original activity.
Please give that a try and let us know if it solves the problem.
02-07-2024 05:36 AM
Hello @ulfhjensen
Thanks - be sure to let us know if this resolves the issue.
Wednesday
I also have the same problem. Timezone in strava is -9hrs wrt actual time i did train on zwift.
I checked that the location in the strava app for my profile is indeed set to the Netherlands.
I also checked the timezone in my profile. This was indeed at +10hrs, whereas the Netherlands should be +1hrs. However, also adjusting this, did not solve the problem. Any suggestions?
Wednesday
Hi @iemseverens
Thanks for your post. Even if your location appears correctly on your profile, it may not be set correctly in our servers. Apologies for this. I recommend working through the steps below to correct this:
02-06-2024 06:45 AM
Hello @ulfhjensen
Thanks for posting. It sounds like your timezone may not be set correctly. We use your account's timezone to determine start time for activities that do not contain GPS information (indoor, workouts, swims, etc.). Please try the following:
This should resolve the time zone issue you are experiencing for all future activities. Unfortunately, the only way to fix the timestamps on your existing activities is to re-upload them. This will require that any existing versions of that activity get deleted so that the new version(s) can be uploaded. Keep in mind this will remove all kudos, comments, and photos associated with the original activity.
Please give that a try and let us know if it solves the problem.
08-21-2024 01:46 PM
Yes, it worked! Thank you!
07-09-2024 01:12 PM
For some reason, my Strava logs my activities with the incorrect date and time. I have checked my settings, and my time zone is correct. However, every time I finish a workout, it appears as if I did it 5 hours later.
04-24-2024 05:22 AM
I tried the same steps and it is not working for me. Can you please let me know how to fix the issue
04-09-2024 08:30 PM
I've been having this same problem except Strava keeps setting my activities as having happened in the future. I use a Withings watch and after I finish tracking an activity on Withings, I get an immediate notification from Strava congratulating me for my workout, but then it still doesn't actually put my workout in until like 9 hours later, which often makes it tomorrow. THEN, because the time stamp is so wildly different, Strava talks to Withings and Withings imports the Strava workout as an entirely new one, so I end up with a double record in Withings and a just plain incorrect record on Strava. I've tried these instructions you gave here and they did not fix anything. Help?
02-06-2024 11:16 PM
Thanks, Jane.
I did as suggested and will have a session tomorrow and check out the result and let you know.
02-07-2024 05:36 AM
Hello @ulfhjensen
Thanks - be sure to let us know if this resolves the issue.
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