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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Two "athletes" one account

Neven75
Mt. Kenya

Hello. I loged in to strava web on a new computer; using "Sign in with Google". 

It created a new Athlete, that it is now connected to my google account.

On the old computer i can still log in as old user, but i am affraid that my old activities, challenges, photos, club memberships and so on are stuck on the old athlete, and that I am about to lose it all... 

did anyone have similar issue?

thanks. 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Neven75
Thanks for your post. We cannot assist with login or account questions on the Community Hub so we're going to send this over to our support team. They will get back to you as quickly as possible!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Hey @Neven75
Thanks for your post. We cannot assist with login or account questions on the Community Hub so we're going to send this over to our support team. They will get back to you as quickly as possible!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jan_Mantau
Denali

Is there a reason why you don't use the old account on the new computer?