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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Video

Tomek123
Mt. Kenya

when I upload a video to an activity that is about 10 sec long.  in HD quality.   When I watch it on Strava later, it's gray, not as bright as in the original.  Why is this happening?

1 REPLY 1

Bryant
Moderator Moderator
Moderator

Hey @Tomek123

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


KBryant24
STRAVA | Community Hub Team