Hello @TheGreatGuy,
Thank you for surfacing that you are having trouble sharing your Year in Sport using the Strava app. Our team has found that some athletes with devices that are on the older side of the spectrum may encounter trouble when generating images to share. To address this trouble we have some instructions to try:
- Re-install the Strava app: Remove the app from your phone, turn off the device, then power the phone back on to re-install the Strava app.
- Force quit backgrounded apps: Ensuring that no other apps are running in the background should increase the amount of resources available to your phone to generate the images.
- Share individual cards: Use the share option in the upper right when viewing individual cards or slides from the presentation. Generating an individual image to share may be easier to complete than using the sharing option at the end of the presentation which generates multiple images.
While involving more steps that using the dedicated Share option, capturing screenshots of the cards/slides you would like to share and then cropping out any unwanted UI elements is another way to share your Year in Sport. Use the following links for information on how to capture a screenshot on an Android phone or an iPhone.
If your Year in Sport issues are not resolved by these troubleshooting steps, we invite you to submit a support ticket and someone from Strava Support will work with you directly to troubleshoot further.
