Hi,
May I follow up ticket #3140013. This is regarding my refund request. Thank you
Strava ticket #3140830 Request for refund
Subject: Immediate Attention Required - Refund Request
Dear Strava Support Team,
I am writing to urgently follow up on my refund request submitted on December 06,2024, as I have not received any response or assistance.
The subscription fee was deducted from my GCash account without prior notification, and the charge was processed almost immediately. However, despite the quick action in deducting the amount, my refund request has not been addressed.
This situation is extremely urgent as I need the funds for an emergency. I kindly request immediate assistance in processing my refund.
Hi,
My friend submitted a ticket (3070622) to change his Strava email two months ago but hasn’t received a response. He’s unable to log in as the linked email is deactivated and cannot be recovered.
Can you please assist?
Thanks.
Dear Strava Support Team,
I hope this email finds you well. I am writing to formally appeal for a refund of MYR 199.90 for my 1-year Strava subscription (Transaction ID: GPA.3328-5440-7693-78557), which was processed through Google Play.
Unfortunately, my initial refund request was declined by Google Play, and I believe there are valid reasons that warrant reconsideration.The subscription auto-renewed without my knowledge.
I greatly value the services Strava provides but, in this instance, I would appreciate a refund due to the circumstances described above. If needed, I can provide any additional details or documentation to support my case.
Thank you for taking the time to review my appeal. I look forward to hearing from you soon and hope for a resolution that works for both parties.
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Hello, when I deleted the picture for my activity, I accidentally deleted my activity as well (which was active for a whole day). I found that to return the activity, You have to write to support. I wrote and no one answered for 5 days, I only received an automatic reply. How to get supporta's attention?
Tickets number #3151775
