Hey @MatthewMahomoc, 
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription inquiries, restoring activities, account settings, etc. 

I see that you have an open support ticket; #3009620. Our team will get back to you as quickly as possible. Thanks for your patience.

we have the same problem its been 7days now i hope i get my refund:(

Hey @jhon32, 
Thanks for your post. Subscription inquiries will need to be handled by our Support team. Please submit a support ticket and our team will be able to help you.

We will be closing this post for comments as the Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription inquiries, restoring activities, account settings, etc. 

​@Scout Can I get a refund? Because it deducted my Ewallet(Gcash) without my peermission

Hi ​@PogiiJeremiah

Thanks for your post. 

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process