Good day guys i would like to ask if STRAVA will refund for unwanted subscription because it suddenly deducted to my Ewallet account (Gcash) with out my permission and i canceled the subscription right away when i saw the text message will it refund me?
1 ACCEPTED SOLUTION
Hey @MatthewMahomoc,
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription inquiries, restoring activities, account settings, etc.
I see that you have an open support ticket; #3009620. Our team will get back to you as quickly as possible. Thanks for your patience.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
Hey @jhon32,
Thanks for your post. Subscription inquiries will need to be handled by our Support team. Please submit a support ticket and our team will be able to help you.
We will be closing this post for comments as the Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription inquiries, restoring activities, account settings, etc.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
Hey @MatthewMahomoc,
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription inquiries, restoring activities, account settings, etc.
I see that you have an open support ticket; #3009620. Our team will get back to you as quickly as possible. Thanks for your patience.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
