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Wisdom Wednesday - March 13th, 2024


Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question.

Question: I can't log in and I believe my support ticket response is going to an email I don't have access to. What can I do?

Screen Shot 2024-03-13 at 11.11.03 AM.png

Remember to submit your answer in the comments by March 22nd. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌 

The lucky winner will be announced on March 27th.

Already a Strava Subscriber? You'll get a free month added to the end of your Subscription period.

Click here to subscribe to this series and ensure you don't miss any future posts:  Wisdom Wednesdays

Kimberly22 (she/her)
STRAVA | Community Hub Team


Mt. Kenya

I’d ask Strava there on socials, on X namely..


Contact support directly at this address:


Include the URL of your profile page if you can, or any other info so they can identify you. Support can switch your account over to the new email address and provide a temporary password.

JBW-Florida (he/him)
STRAVA | User Community


Thank you to those who participated and congratulations to @JBW-Floridathe winner of this round of Wisdom Wednesday!

To learn more about login troubleshooting, check out these support articles:

Account Access Series, Part 1: Log In

How to Switch to an Email & Password Login

Merging Duplicate Accounts

Kimberly22 (she/her)
STRAVA | Community Hub Team

Ready, Get Set, Go!

Welcome to the Community - here is your guide to help you get started!

Know how to use Community

Understand Community Settings