Our request for API limit increase was rejected, and we’re trying to understand the reason.
We are following a controlled approach:
- Using webhooks as primary source for activity updates
- Minimal polling (only manual/historical sync)
- Proper rate limit handling (429, Retry-After, backoff)
- Token lifecycle management (refresh + deauthorization)
Our API usage is limited and not aggressive.
I’ve attached a screenshot of our current usage/limits for reference.
Client ID: 156908
Could you please help us understand what needs to be improved for approval?